1. Overview
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Cancellations can be managed through the My Bookings area or by contacting us at info@niloegypt.com.
Refunds may be full, partial, or non-refundable based on the cancellation policy applicable to each tour.
Failure to show up for your tour may result in a loss of the total amount paid, depending on the tour's specific policy.
Cancellation policies for group and multi-passenger bookings may differ. Please refer to the specific tour page for details.
In the event of force majeure or operator-initiated cancellations, you will be informed promptly and offered alternatives or refunds as applicable.
Requests for modifications to your booking should be made through the My Bookings area or by contacting us directly.
Refunds will be processed in the original payment currency and through the same payment method used for the booking.
This cancellation policy applies to Nilo Egypt and all its associated services. For questions, contact us at info@niloegypt.com