Refund Policy

Refund eligibility is determined by the cancellation policy associated with each tour. Please refer to the Cancellation Policy and the specific terms on the tour page.

Refunds will be issued through the original payment channel used during the booking process.

Refund processing times may vary, but we strive to complete refunds within a reasonable timeframe.

Partial refunds may be applicable based on the cancellation terms outlined for each tour.

Certain items and fees may be non-refundable, as specified in the cancellation policy for each tour.

If NiloEgypt initiates a cancellation, customers will be informed and eligible for a full refund as per the terms on the tour page.

Any currency conversion fees related to refunds will be the responsibility of the customer and handled by their payment provider.

In the event of disputes or chargebacks, customers are encouraged to contact us directly to resolve any issues.

For inquiries regarding refunds, please reach out to us at info@niloegypt.com.