Cancellation Policy

Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.

Cancellations can be processed through the My Bookings area or by contacting us at info@niloegypt.com.

Refunds may be full, partial, or non-refundable, depending on the specific terms associated with each tour.

Failure to show up for a booked tour may result in the forfeiture of the entire payment, as outlined in the specific tour terms.

Cancellation policies for group and multi-passenger bookings may differ. Please refer to the specific tour page for details.

In cases of force majeure or if the operator cancels a tour, customers will be informed and provided options as per the terms displayed on the tour page.

Requests for modifications to bookings should be made through the My Bookings area or via email at info@niloegypt.com.

Refunds will be processed in the currency used for the original payment, and the method will align with the payment channel.