Refund Policy

Refund eligibility is determined by the cancellation policy applicable to each tour. Please refer to the Cancellation Policy and the specific terms on each tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary. Generally, refunds are processed within a reasonable timeframe after approval.

Partial refunds may be issued based on the specific cancellation terms of each tour.

Certain items or fees may be non-refundable, as specified in the cancellation policy for each tour.

In the event of operator-initiated cancellations, you will receive a full refund or an alternative tour option.

Any currency conversion related to refunds will be handled by your card issuer or payment gateway.

In case of disputes or chargebacks, please contact us directly at info@niloegypt.com for resolution.

For any questions regarding refunds, please reach out to us at info@niloegypt.com.